“ASAN Kommunal” (ASAN Utilities) centers are created with the purpose of service convenience, improvement of service level and offering services of other state authorities in “ASAN service” centers.
45 service types are provided by “Azerisıq” OJSC, “Azersu” OJSC, “Azeriqaz” PU in the Center and along with communal services it is intended to provide other customer services.
Being a great reform in the provision of utility services outside “ASAN service” centers “ASAN Kommunal” (ASAN Utilities) centers ensure providing more convenient utility services to citizens in a single place without waste of time.
“ASAN Kommunal” centers are accommodated with all the neccessary facilities for the improvement of convenience for citizens. So, in the center operate Queue dispenser for simplification of the process of servicing to citizens, increase of operativeness, transparency and responsibility in operation of the entity, sensor monitor intended for providing information that indicates the fees and required documents specified by the laws with regard to services provided by the center, self servicing computer intended for use of internet, news sites review, e-mail control, visit web pages of the center and other organizations and getting benefited from other online services, queue monitor directing the citizens to service windows who stand in a queue, the exit Poll supplied with special sotware for ensuring citizens to express their opinions with regard to provided services.
Also, citizens will make payments in bank, through payment terminals and “ASAN Pay” system for all types of utility services provided by “ASAN Kommunal” centers. This, in its turn, ensures citizens to get benefited from functional services in one center and reduces overcoming long distances for this purpose.